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POLICIES, TERMS + CONDITIONS

TERMS + CONDITIONS

Refund + Cancellation Policy 

Last updated: September 2026

 

We want you to feel confident when purchasing from Restore Method and My Brilliant Body. Please read the following information before purchasing a product or booking a service.

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Books + Physical Products

Please choose carefully, as we do not offer refunds or exchanges for change of mind.

If your book or physical product arrives damaged, faulty or incorrect, please contact us as soon as possible with your order details and photographs of the item so we can help resolve the issue.

Your rights under the Australian Consumer Law always apply. Depending on the circumstances, you may be entitled to a repair, replacement or refund where a product does not meet the applicable consumer guarantees. ACCC

Workshops, Programs + Retreats

Places in workshops, programs and retreats are limited and your booking reserves a place for you.

If you are unable to attend, please contact us as early as possible. Unless otherwise stated in the specific booking terms, payments are not refundable for change of mind or non-attendance.

Where possible, and at Restore Method's discretion, your booking may be transferred to another person or moved to a future equivalent offering.

If Restore Method cancels an event and an alternative date or suitable replacement cannot be provided, any applicable payment for the cancelled service will be refunded.

Individual Sessions + Consulting

Please provide at least 24 hours' notice if you need to cancel or reschedule an appointment.

Cancellations with less than 24 hours' notice and missed appointments may be charged the full session fee.

If sufficient notice is provided, we will endeavour to reschedule your appointment to another available time.

Digital + Free Resources

Due to the nature of digital products, refunds are generally not offered for change of mind once a digital resource has been supplied or access has been provided.

If you experience a technical problem accessing something you have purchased, please contact us and we will help resolve the issue. Free resources are provided as complimentary educational and wellbeing materials and have no monetary refund value.

Australian Consumer Law

Nothing in this policy excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law that cannot legally be excluded.

Consumer guarantees apply automatically to eligible goods and services. Depending on the nature of a problem, remedies can include repair, replacement, refund, cancellation or having a service problem rectified. ACCC

Contact

If you have a problem with a purchase or need to discuss a booking, please contact Restore Method using the contact details provided on this website.

Terms + Conditions

Last updated: September 2026

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These Terms and Conditions govern the use of the Restore Method website, therestoremethod.com (the “Site”), operated by Tani Michelle du Toit (“Restore Method”, “we”, “us” or “our”).

By accessing or using this Site, purchasing a product or service, downloading a resource, registering for an event or submitting an enquiry, you agree to these Terms and Conditions.

Wellness + Medical Disclaimer

Restore Method is a wellness and educational approach designed to support nervous system awareness, self-awareness, wellbeing, creativity and personal development.

Information, practices, workshops, programs, resources and other content provided by Restore Method are for educational and general wellbeing purposes only.

Restore Method does not provide medical advice, diagnosis or medical treatment, and its services and resources are not intended to replace medical, psychological, psychiatric or other qualified healthcare.

Nothing contained on this Site should be relied upon as a substitute for personalised professional healthcare advice.

If you have concerns about your physical or mental health, please seek advice from an appropriately qualified healthcare professional. Do not disregard or delay seeking professional medical advice because of information you have read on this Site or received through a Restore Method workshop, program or resource.

This type of distinction between general information and individual medical advice is also used by Australian health-information services such as Healthdirect. Healthdirect Australia

Participation + Personal Responsibility

Restore workshops, programs and resources may include education, breath practices, movement, body awareness, reflection, meditation, energy-based practices and creative activities.

You are responsible for deciding whether an activity is appropriate for you and for participating within your own capacity and comfort.

You may choose not to participate in any activity.

If you have an existing health condition, injury, are pregnant, are receiving medical or psychological treatment, or are unsure whether an activity is appropriate for you, please seek advice from an appropriately qualified healthcare professional before participating.

No particular personal, health, business, financial or other outcome is guaranteed through participation in Restore Method services or programs.

Children + My Brilliant Body

My Brilliant Body books, downloads and resources are educational and wellbeing resources intended to encourage curiosity about the body, breath, awareness, energy, creativity and wellbeing.

They are not medical or psychological assessment, diagnosis or treatment tools.

Children should use activities and resources with appropriate adult supervision. Parents, carers and educators are responsible for determining whether an activity is appropriate for an individual child, including consideration of the child’s age, abilities and circumstances.

Intellectual Property

Unless otherwise stated, all original content available through this Site is owned by Tani Michelle du Toit and/or Restore Method.

This includes, but is not limited to:

  • Restore Method concepts, written materials and educational resources

  • My Brilliant Body books, characters and resources

  • text, photographs, illustrations and graphics

  • logos and branding

  • workshop and program materials

  • downloadable files, guides and worksheets

  • facilitator and training materials.

Content may not be copied, reproduced, republished, modified, distributed, sold, licensed, taught commercially or represented as your own without prior written permission.

Downloading or purchasing a resource gives you permission to use it only in accordance with the licence or instructions accompanying that resource. It does not transfer ownership of the intellectual property.

Free Resources

Free downloads and Resource Library materials remain the intellectual property of Restore Method unless otherwise stated.

They may be downloaded and printed for personal use and, where specifically indicated, use by parents, carers or educators.

Free access does not give permission to resell, redistribute, upload, reproduce commercially, alter or rebrand the resources.

Acceptable Use

You agree to use this Site lawfully and not to:

  • interfere with the operation or security of the Site

  • attempt to gain unauthorised access to the Site or another user's account

  • infringe our intellectual property rights or those of another person

  • reproduce or commercially exploit Site content without permission

  • use the Site in a fraudulent, unlawful or harmful manner.

We may restrict or terminate access where we reasonably believe these Terms have been breached.

Accounts + Resource Library Access

Where an account, password or Resource Library access is provided, you are responsible for keeping your login details secure.

Access details are for the authorised user only and should not be shared unless we expressly state otherwise.

You are responsible for ensuring information supplied through your account is accurate and current.

Products + Services

Products and services offered through Restore Method may include books, digital resources, workshops, facilitated experiences, programs, retreats, consulting and other educational or wellbeing services.

Availability, inclusions, dates and pricing may change from time to time.

We aim to ensure descriptions and images accurately represent our offerings; however, minor variations may occur, particularly with printed products, workshop content and customised services.

Any important terms specific to a workshop, program, retreat, consultation or other service will be communicated at the time of booking.

Bookings, Cancellations + Refunds

Any cancellation, rescheduling or refund conditions specific to a workshop, program, retreat or service will be provided at or before booking.

Nothing in these Terms excludes or limits any rights or remedies you have under the Australian Consumer Law that cannot lawfully be excluded.

Australian consumers have automatic consumer guarantees when purchasing eligible goods and services, and businesses cannot remove those rights through their terms and conditions. ACCC

Payments

Where payments are accepted through the Site, available payment methods will be displayed at checkout.

By submitting payment details, you authorise the relevant payment provider to process the amount shown for your purchase.

Payments may be processed by third-party payment providers and are also subject to those providers' terms and privacy practices.

Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot legally be excluded.

Where Australian Consumer Law applies, these Terms will be interpreted consistently with those rights.

The ACCC confirms that consumer guarantees apply automatically to eligible goods and services and cannot be negotiated away by a business. ACCC

External Links

This Site may contain links to third-party websites, platforms or resources.

These sites are not controlled by Restore Method, and we are not responsible for their content, availability, security or privacy practices.

Limitation of Liability

To the maximum extent permitted by law, Restore Method and Tani Michelle du Toit are not liable for loss or damage arising from reliance on general information provided through this Site or from use of the Site outside its intended purpose.

Nothing in this section excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

Privacy

Personal information collected through this Site will be handled in accordance with our Privacy Policy and applicable privacy laws.

Please refer to our Privacy Policy for further information about how personal information is collected, used and stored.

Changes to These Terms

These Terms may be updated periodically to reflect changes to our services, Site or legal obligations.

The current version will be published on this page together with the date it was last updated.

Governing Law

These Terms are governed by the laws of Queensland, Australia.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be removed or limited to the extent necessary without affecting the validity of the remaining provisions.

Contact

If you have questions about these Terms and Conditions, please contact Restore Method using the contact details provided on this Site.

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